HOTEL MANAGEMENT SYSTEM SOFTWARE
Hotel management system software is a set of services that helps hotels run and manage their day-to-day operations
Moreover, Our Hotel management systems provide tailored solutions to keep your hotel business operating optimally.
Besides, the software is optimised for the hospitality industry and operates as a central database for all hotel information. All necessary data is accessible to management and employees in one secure location.
Therefore, data flows to and from all the different departments as all features are connected.
Whats more, managers use this system to schedule, manage, and view daily operations all in one place. Plus, other staff can log in and view data relevant to them too. Therefore having all information in one place, viewable by everyone.
Main features of Hotel Management System Software
Our software offers different modules depending on your hospitality business needs. However, there are certain features which make us stand out from the crowd.
1. Reservations & bookings
Managing bookings through a reliable reservation system is a must for all hotels. Without reservation management, a PMS system won’t be able to manage your bookings and therefore, your hotel’s revenue.
Moreover, a well-managed reservations reduce the chance of unplanned overbookings, improve the guests’ experience and help generate revenue.
Hotel PMSs connect with multiple distribution channels (via a channel manager), including OTAs (Online Travel Agents), Google and travel agencies. This interconnectivity ensures your bookings are filed and accurate, regardless of the online channel used.
Channel managers are ideal if your main bookings aren’t coming in via a booking engine on your hotel’s website.
2. Customer relationship tools
Building trust with your guest base is essential. But, keeping track of rewards, points and guest preferences can be tricky.
A PMS with an integrated CRM (customer relationship management tool) can offer features to track guest rewards, points and preferences.
Nothing beats personalised services, and a great CRM is the perfect tool for hoteliers to deliver amazing guest experiences and keep guests coming back for more.
3. Real-time updates
Keeping track of everything is crucial when you’re managing staff. PMS software provides real-time updates for maintenance, conference and banqueting and housekeeping staff. Meet successful room turnover in its smoothest state.
4. User-friendly interface
A PMS software with millions of features is excellent, but it’s not worth much if it’s confusing. Ideally, you want a PMS software your team can quickly adapt to. This will ensure your daily hotel business can continue without fuss.
5. Extra integrations
Another feature to consider is the ability for extra integrations. Some PMS systems offer additional revenue management features, online booking engines (for direct bookings), and channel manager options to connect your PMS to OTAs. Forget one travel agent connection, you can now connect your hotel to big providers like Expeda, GoogleHotels, and Agoda in a few simple steps. Hotel operations and your annual revenue will thank you!
Ready to browse different types of hotel management systems? Moreover, Once you’ve settled on the features you want, it’s time to explore your options. The two different types of hotel management systems are POS and PMS.
Therefore, Both systems ultimately help to improve your guest experience and revenue via precise data management. POS and PMS aren’t the same, so get clear on which suits your hotel’s needs. In addition, Software that combines POS and PMS is available, ideal for any hotel chain with additional food and beverage department needs.
Benefits of Our Hotel Management Software
Here are some of the benefits our hotel software could offer your business.
1. Firstly, Higher satisfaction for guests
From an easy check-in to personalised rewards, a our system is integral to building higher satisfaction for visitors. Whether you specialise in vacation rentals or hostels, keeping guests happy is the goal.
2. Secondly, Better online visibility
Many factors affect your online visibility, including using the right software. Independent hotels and hostels regularly implement guest-facing software to improve their online positioning.
Smartphone optimisation is an important factor here. Consumers are more likely to book via a mobile phone or app. So, a PMS with smartphone-optimised tech is essential for assistance and queries.
3. Also, Less time on admin tasks
We’re all busy, so saving time on admin tasks is an obvious benefit. Our software with a great booking system will save you hours. With admin and event management completed, you can spend more time making your guests comfortable.
4. Not forgetting, Improved revenue management systems
Revenue management is a central factor in all businesses. With our hotel management system software, you can use pricing tools to manage your revenue. You can set prices depending on seasonal demand, thanks to accurate data updates. Goodbye standard prices. Hello, customized rates and special offers.
5. Also, Reliable daily reports
Data never lies. So, catching up on daily reports is a must for all independent hoteliers and hotel chains. Back-office teams can make key operations and marketing decisions with the latest numbers. Plus, real-time data is available whenever you need it.
6. Lastly, Increased bookings
Ultimately, each feature in your property management system works together to increase your revenue. Revpar is integral to your hotel’s success, and cloud-based solutions can help with the heavy lifting. From promoting your hotel on more OTAs to offering real-time occupancy data, PMS software is on your side. Direct booking channels and channel managers are critical features to look for.
